Choosing the Right Replacement Window Contractors
Have you decided to hire an installer to replace your windows? It's a smart decision. But now that you've made that decision, how do you go about finding the right person for the job?
Here are a few factors to consider when evaluating installers:
Age Of Business - How long has the business been established? Generally speaking, the older the business, the better – it reflects the quality of service they provide. A business that lasts usually does so because it has satisfied customers. If they have opened other branches, that's an even better sign. Here are some question to ask potential replacement window contractors.
Finding The Best Window Replacement Companies
Experience Of Team - Even if it's a new window business, the installer may have had years of experience working for someone else before starting his or her own business. He or she may also have experienced employees and managers. So don't discount a 'new' business out-of-hand. Find out more.
Get Window Replacement Quotes! - This should be a competitive process! You'll get the best idea of how long the job will really take and how much it will really cost by securing bids from multiple companies. Don't hire the first installer you talk to. Get at least three bids for your project. And be sure to get all quotes in writing!
Who Are Their Suppliers? - Sometimes the best gauge of a business is whom they do business with. Do they have exclusive relationships with established, name brand window manufacturers? Do they buy from second-hand shops? Or worse, out of someone's trunk? Cut-rate may save money, but only in the short run. Make sure their suppliers are solid, reputable, and have a fixed address.
Local Replacement Window Business - Choosing a window installer who lives in your vicinity will help keep costs down by eliminating any transportation costs the installer might build into his bid. It will also make it easier for you to visit their offices any time you need to – and yes, you might need to.
Turn-around Time - Don't hesitate to ask about the turn-around time. It's an important part of the project, and affects the price they quote. Remember the old business adage – things can be done fast, well, or cheaply, but you can only choose two. Some installers may offer a very reasonably priced service, but may not get the job done on time. However, that's better than getting the job done on time, but not done well.
Referrals - Check with your friends, co-workers, neighbors, and relatives. Someone else has probably had their windows replaced. If one or two names crop up repeatedly during these conversations, you should consider getting a bid from them.
Response time - Once you've narrowed your choices down to a few, send them an email or give them a call. See how attentive they are. Do they respond quickly? Was the response courteous, professional, and helpful? Another alternative to doing the legwork yourself is to hire a responsible pre-screener. Reliable pre-screeners work with licensed, reputable contractors and can direct multiple companies to call you for a bid within minutes of your phone call.